Resume
Embarking on a new professional chapter, I've transitioned from the role of a Scrum Master to become an Agile Delivery Manager. With a proven track
record, I have actively contributed to leading and organising workshops for our newly restructured teams, optimising team collaboration, and
ensuring the smooth delivery of projects.
Proficient in facilitating workshops, fostering inclusive environments, and navigating challenges with a growth mindset. My approach is characterised
by cultivating a culture of ongoing improvement. This includes highlighting the importance of having retrospectives, team metrics reviews, knowledge
sharing sessions & encouraging experimentation mindset.
Moreover, I'm passionate about fostering self-organizing teams, empowering them to take ownership of their work and responsibilities. Through my
guidance, teams have developed the ability to autonomously organize and manage their tasks, resulting in heightened efficiency and productivity. I am
dedicated to maintaining a growth-oriented and continuous learning perspective, consistently striving to elevate Agile delivery practices within dynamic
teams.
Education
2021/01
Professional Scrum Master I certification
Scrum.org
2020/11 – 2020/12
Agile Project Management Course & Certification
CBM Projektmanagement GmbH, Berlin
Introduction to Agile project management, Agile problem-solving approaches/Design thinking, Agile requirements management, Agile process
management, Development of Agile teams, Scrum-Case study.
2011/09 - 2016/01
Master in Teaching English as a Foreign Language
Higher Languages Institute, Damascus University, Syria
Curriculum design, class & time management, computer-assisted language learning, research methods, academic writing, principles of
teaching language skills
2004/09 - 2008/09
Bachelor in English Language and Literature
Damascus University, Syria
Extracurriculars
2014/05 - 2017/05
Voluntary Social Worker
"Kunna Wa Sanabka" Charity Organization, Syria
- Planning charity activities such as food donations, or career counselling
- Supporting and guiding new volunteers
- Ensuring tasks are completed accurately and with high quality
Experience
2023/06 - today
Agile Delivery Manager
Just Eat Takeaway.com, Berlin

2021 - 2023/06
Scrum Master
Just Eat Takeaway.com, Berlin

2018/09 - 2020/08
Team Assistant
CELLS Living GmbH, Berlin
- Introducing Agile working methodologies
- Handling customer relationship management in German and English
- Conducting background research and content management
2017/08 - 2018/03
Team Assistant
Berger Groß Höhmann Partnerschaft von Rechtsanwält*innen mbB, Berlin
- Acting as liaison with international clients
- Organizing work schedules and meetings
- Translating and editing documents
2009/09 - 2017/05
English Instructor
Damascus University & Yarmouk Private University, Syria
- Motivating students to develop their English independently using the tools available to them
- Inspecting, adapting teaching/learning activities to meet students' needs
- Counselling and supporting students whose study has been affected by the war conditions